This is usually caused by a short in the wiring either in the remote or in the wall button.
Promax garage door opener troubleshooting.
Garage door opener won t open all the way fix.
Plug a lamp or other device into the power outlet.
As with many such problems the most common problem is the simplest one the motor unit has been unplugged.
Check the lock switch on the wall console.
Check the connections at the power head.
It s also possible that the circuit breaker fuse or gfci outlet powering the door opener circuit has tripped or burned.
Pull emergency release cord and knob toward the motor.
The main drive gear is the plastic gear that comes in direct contact with the worm drive gear on the motor.
If there is no power check the circuit breaker and reset if required.
If the garage door opens and closes by itself.
Automatic chain drive belt drive garage door operator system.
Test them by removing the batteries from the remote and seeing if the problem persists.
If everything else is working well then it could be that the power in.
Try to keep the cord as parallel to the rail of the garage door opener as possible.
Follow me and you ll hsve your genie garage door opener adjusted in.
Adjust the limit so the door closes until it just touches the ground.
Genie pro max can be tricky gsrsge door opener when adjusting the up down travel limits.
Finally it s possible the garage door opener s motor.
The wall switch doesn t work first check your fuses gfci or breaker to see if any of them have tripped broken or burnt out.
Replace the main gear drive if the garage door opener makes a grinding noise but the door doesn t move your main drive gear is probably toast.
We have 1 genie pro max manual available for free pdf download.
Genie pro max owner s manual 32 pages gps ic series pmx ic b series.
How to troubleshoot a promax genie.
You should now be able to operate the door using the genie garage door opener.
You may need to give the cord a slight yank to reconnect.
If this is the case then replace the fuse or reset the breaker or gfci and try the wall switch again.